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Questions for now - Compelling perspectives on digital CX

From TELUS International•Produced by In-house•Hosted on captivate.fm

Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.

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Questions for now - Compelling perspectives on digital CX podcast cover

Earlier episodes

How can agentic AI drive customer and revenue engagement? (feat. Salesforce)Aug 31, 202625 minE41
Why doesn't your contact center AI know what your best agents know?Jul 30, 202615 minE40
You deployed AI in your contact center. Now what? (feat. Ryan Strategic Advisory)Jun 24, 202624 minE39
How well have you tested your CX AI models, chatbots and agents?May 29, 202614 minE38
How do you move from chaos to clarity with CX AI? (feat. Zendesk)Apr 23, 202633 minE37

The Data

AudienceB2B - businesses

PublishesMonthly

Typical episode27 min

Production styleIn-house production - dedicated team member for podcasting

Promotion tacticsPaid ads in non-podcasting spaces (search, social, display, out-of-home, etc), Posting about episodes on company social media accounts, Transcripts available for individual episodes

Promotion responsibilityIn-house team

Websitehttps://www.telusdigital.com/insights/resources/podcast

LanguageEnglish

Brand websitehttps://www.telusinternational.com/