Scale Tale - The Customer Success Podcast

From: ZapScaleProduced by: In-houseHosted on: buzzsprout.com

Welcome to Scale Tale, the podcast that takes you on an exciting journey through the world of customer success. Let’s go beyond theory and explore real-life case studies and examples, unveiling the strategies that drive sustainable revenue growth for businesses.

Have you ever wondered how top CS leaders achieve remarkable success? We'll reveal their tactical tips and insider secrets, empowering you to supercharge your CS strategy. From building customer-centric cultures to measuring success and forging long-term relationships, we'll guide you through the essential steps for creating a thriving customer base.

Join Mausmi Ambastha, a 2X SaaS founder (currently Co-Founder of ZapScale), as she sits down with seasoned experts in the field of Customer Success to discuss real-world challenges and triumphs of CS.

CategoryBusinessManagementBusinessTechnology

Show formatInterview

Episode Count19 since Jun 2023

#Customer Success#customer experience#Customer Retention#Customer Success Management#Customer Success Platform#Net Revenue Retention#Customer Onboarding#SaaS#Customer Lifetime Value#Customer Churn#revenue growth

Scale Tale - The Customer Success Podcast

The Data

Production styleIn-house production - with existing content team

Websitehttps://www.zapscale.com/

LanguageAmerican English

Brands In Audio

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Collaboration betweenSounds Profitable andLowerstreet