Let’s Workflow It is a podcast about the workflow revolution and the ideas, technologies, and people driving this transformation. Join hosts Alan Marks, Chief Marketing and Communications Officer at ServiceNow, and Kathryn Minshew, CEO and Founder of The Muse, for conversations with innovators who are revolutionizing how we approach and experience work. You’ll also hear from ServiceNow CEO, Bill McDermott, in a special segment about how to dream big.  Listen and subscribe wherever you get your podcasts.

The final episode of Season 1 features Ted Ross, Chief Information Officer for the City of Los Angeles. His role became more vital than ever during the pandemic, with L.A.’s 4 million residents and 50,000 employees relying on the city’s complex technological operation for support. Ted helped his city navigate the challenge with tech solutions built on principles designed to serve citizens and inspire employees: focus on people, improve lives, and lean into promising innovations.

Let’s Workflow It

The Data