If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you!&nbsp; Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, every other Tuesday as Buzzsprout's Head of Podcaster Success, Priscilla Brooke, dives into the world of customer support to make remarkable support the standard, not the exception!

&lt;p&gt;&lt;a target=&quot;_blank&quot; href=&quot;https://www.buzzsprout.com/twilio/text_messages/2208836/open_sms&quot;&gt;Text the show!&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Brian Johnson joins Happy to Help for the second time! In this episode, we discuss training new hires! Brian and Priscilla dive into prioritizing new hire training, a recent training project, and tips for developing your own training program!&lt;br/&gt;&lt;br/&gt;They touch on training in small teams, the importance of flexibility and adaptability in training, hands-on inbox training, personalized self-study topics, and fostering an environment where questions are celebrated! &lt;/p&gt;&lt;p&gt;We want to hear from you! Share your support stories and questions with us at &lt;b&gt;happytohelp@buzzsprout.com! &lt;br/&gt;&lt;/b&gt; &lt;br/&gt;To learn more about Buzzsprout visit &lt;a href=&#039;https://www.buzzsprout.com&#039;&gt;&lt;b&gt;Buzzsprout.com&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;

Happy to Help | A Customer Support Podcast

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